Find frequently asked questions about MediCare Pharmacy
COMMON QUESTIONS
Hello, how can we help?
Getting Started
Learn the basics of who we are, what we do, and how to start.
If you would like to have your prescriptions sent to Medicare Pharmacy, your pharmacist or doctor can call us at (604) 278-7133. If you would like your prescription to be sent directly to us to be filled, your doctor can fax it to us at (604) 278-7135. If you have an online account, you can also initiate a transfer easily yourself!
Creating an online account is easy! Need your basic information (contact info, name, birthday, etc.) and you're set!
Setting up an online account allows you to manage your prescriptions, schedule online doctor's consultations for prescription renewal, manage your family's prescriptions, and more!
Medication & Refills
Get the medications you need, delivered every 30 days.
Yes we do. For more information on our medication disposal program, please see here.
Yes, we offer prescription refill reminder calls. If you're signed up for our online services, we'll also send you an alert when you're close to your refill date.
Payment & Insurance
All you pay are your co-pays and delivery fees, we do the rest for free.
Yes, we direct bill all insurances and provincial plans like Pharmacare, OHIP+ and ODB. IF you order online, we can save your insurance information for maximum convenience.
We accept all major credit cards for online payment. If you're signed up for our online services we can securely save your payment methods so you don't need to enter it every time.
No. We offer affordable delivery fees, and with our competitive pricing your medication pricing may even be more affordable than you're used to!
Delivery
We ship in discreet packaging over British Columbia.
We currently offer delivery in the Lower Mainland (BC).
We have different delivery options starting from same-day delivery.
We offer affordable delivery fees throughout the Lower Mainland and BC.
Services
Access your medication information anytime, anywhere.
Yes, we offer regular flu shots are well as flu shots formulated specifically for seniors.
Medicare Pharmacy offers custom sorted vitamin packs delivered right to your door!
Yes we do. Book your shot today by calling us at (604) 278-7133.
If your prescription is out there's no need to worry! From your account dashboard it's quick and easy to schedule an online consultation and have your prescriptions renewed.
Your visit should be completely covered by your provincial health plan, taking away any extra costs!
Account & Privacy
Protecting your information and your health is our top priority.
It's up to you! You can edit your privacy settings easily in your account settings to allow your family account member to see you details, or you can choose to keep them private. You can change this at any time.
You can manage your prescription, refills, orders, online doctor's appointments, account settings, and even help your family members order with ease from your online account dashboard.
We take your personal health information very seriously. Our systems are designed to comply with all relevant privacy laws and have strict security protocols to safeguard your information.
